IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
- Items must be returned within 21 days of the purchase date.
- All items must be unworn and unwashed, with any original tags attached.
- All discounted items are final sale.
- Consumer is responsible for the return shipping and handling charges.
- We will not accept returns from third party vendors or any purchases made not from Selfesteemclothing.com
- To begin a return authorization please email us at email@example.com and we will contact you back within 24-48 hours
- Please know that in order to qualify for a refund you must receive authorization. Shipping returns before receiving an authorization may result in items being shipped back without a refund
- Once the return has been authorized, pack item(s) to return into a box or bag of your choice.
- Include your original invoice included in your package, a copy of the invoice, or your confirmation email so we can identify your order.
- List on the form what items you are returning, and mail to this address with the shipper of your choice: 1515 Gage Road, Attn: Ecommerce, Montebello, CA 90640
- When received at our warehouse, you will be refunded (within 30 days) for the item(s) and sent a confirmation email.
- Once we have received the return, we will process it within 5-7 business days.
- Your refund will be credited back to the original method of payment used to place the order.
- Refunds may take an additional 5-7 business days depending on your bank.
- We will email you at the email your order was placed with notifying you when we process your refund.